Ola, Safe and affordable rides

3.9
2.27M reviews
100M+
Downloads
Content rating
Everyone
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About this app

The Ola app offers the safest and easiest way to ride, with multiple travel options and well-protected rides. With more than 3,00,000 vehicles in 100+ cities including Bangalore, Chennai, Delhi, Mumbai, Hyderabad, Kolkata, and Pune, Ola is the most popular ride hailing service in India.

Where are you planning to go next? Download the app, complete our quick sign-up process and book your first ride. Have a friendā€™s referral code? Sign up with that code to get your first trip free!

Some of the popular travel options available on the Ola app are: Auto, Micro, Mini, Prime, Bike, Outstation, Rentals and more. All our vehicles come equipped with onboard GPS for route navigation. You can see all your available ride options in the app.
You can book a ride in just a few taps. Hereā€™s how it works:
ā€¢ Set your pickup location (E.g. Home, Office, etc.)
ā€¢ View all the available ride options near you
ā€¢Choose from multiple payment options including cash, Ola Money, PhonePe, UPI, cards, etc.
ā€¢ Pick a type of vehicle and tap ā€˜Ride nowā€™
ā€¢ Get instant confirmation with trip details
ā€¢ Track your ride in real-time
More benefits of riding with Ola:
ā€¢ 5 layers of safety: Every car comes with safety measures like protective screens, frequent cleaning, and more.
ā€¢ Secure OTP: Stay safe from the start with a secure one-time password for every ride.ā€¢
Multiple ways to pay: Pay for your trips in cash or via multiple cashless options like Ola money, PhonePe, UPI, debit card, credit cards, etc.
ā€¢ Schedule a ride: Choose ā€˜Ride Laterā€™ to book a ride in advance from anywhere.
ā€¢ Convenient Auto rides: Get well-ventilated and affordable Autos, right at your doorstep.
ā€¢ Comfortable Corporate rides: Make business travel safer and simpler by tagging your work-related trips as Ola Corporate rides.
ā€¢ Quick and affordable Bike rides: Get across town with safe and pocket-friendly rides.
Got questions? Visit the Ola support website (https://help.olacabs.com/support/home) for more information or write to us at support@olacabs.com.
Stay up-to-date on all our exciting offers and latest happenings by connecting with us online.
ā€¢ Follow us on Twitter - twitter.com/Olacabs
ā€¢ Like our Facebook page - facebook.com/Olacabs
ā€¢ Follow us on Instagram - instagram.com/olacabs
Updated on
Mar 22, 2024

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
Location, Personal info and 5 others
This app may collect these data types
Location, Personal info and 6 others
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

3.9
2.25M reviews
Matik Ansari
March 18, 2024
Worst customer experience. They always display lesser estimated value and charge higher fees later on and there is absolutely no way to contact the support person. It just says we have reviewed the information, and the charged fees were accurate. I have always been able to contact the actual support agent for any issues in any other platform, but there is no way here in ola.
2 people found this review helpful
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Ola (ANI TECHNOLOGIES PRIVATE LIMITED)
March 18, 2024
We understand how frustrating this must have been for you, Matik. Please share your experience with us along with the ride CRN at (m.me/olacabs) so that we can investigate to ensure such instances are not repeated.
Amit Pisat
February 27, 2024
What an absolutely horrible experience with Ola. Booked a direct ride from Mulund to Global Vipasana Pagoda. It seems only Intercity Ola cabs can take you across the Manori creek & there was no mention of this on the app. So the driver could only drop us off at the Gorai jetty. Definitely an adventurous option, but Ola is charging the same fare to drop off at the location half the distance of the original destination. This adds more time and cost of travel!! Thanks to the driver for helping us.
7 people found this review helpful
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Ola (ANI TECHNOLOGIES PRIVATE LIMITED)
February 27, 2024
We're upset by the troublesome experience you had with us, Amit. Please share the CRN of this instance with us at (m.me/olacabs) so that our team can assist you further.
Amol Perreira
February 4, 2024
Ther is no way to connect to customer service. I had a issue with the driver but it was not listed.. and ther is absolutely no way to reach customer service.. now I have to pay almost 1000 rs more.. as the driver did fraud. And ola will never know why.. I will probably not pay the outstanding Note: tried to reach them via the response.. and it goes in the same Loop.. again no way to reach customer service. Sent a mail but it goes back to the app... Same Loop.
17 people found this review helpful
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Ola (ANI TECHNOLOGIES PRIVATE LIMITED)
February 1, 2024
This is certainly not the experience we want for you, Amol. Kindly elaborate more on your concern with us along with the ride CRN via (m.me/olacabs) for us to investigate and assist you aptly.

What's new

We keep working behind the scenes to improve the app for you. In this version, we have updated the app with new bug fixes and performance upgrades. Try it now!

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